Contact

We are always happy to hear from you! Send us an email, give us a call, or fax us according to the information below. Our contact center is open every Monday-Friday from 7:00am-6:00pm CST, except for the following holidays: New Year’s Day, Martin Luther King, Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day & Christmas Day. When sending any Internet email, please remember not to include private or personal information.

Members, you may safely email any information by logging in to Online Banking and clicking the Secure Mail tab or you can e-mail contactus@cacu.com without logging into Online Banking. When sending e-mail via “contact us” remember not to include private or personal information.


Corporate Administrative Office

9777 Ridge Drive
Lenexa, KS 66219

Toll-Free
Kansas City

800.892.7957
913.905.7000

Members Automated Telephone &
Transaction Information

800.892.7222
913.905.7222
MATTI Menu

Online Banking/Bill Pay Support

866.272.2228

Visa Customer Service

Visa Customer Service 800.892.7957

To report a lost or stolen Credit Card call 877.661.4920.

To report a lost or stolen Debit Card call 877.714.6467.

Fraud/Loss Prevention

800.892.7957 Ext. 6677

Business Services

866.367.2228
913.905.6673

Payment Addresses

Please send your payments to the corresponding address below.

   

Payment Name

Address

Visa Payment Information

PSCU
PO Box 660493
Dallas, TX 75266-0493

Auto Payment Information

Credit Union Center
P.O. Box 15950
Lenexa, KS 66285-5950 

Home Equity Payment Information

Credit Union Center
P.O. Box 15950
Lenexa, KS 66285-5950 

Mortgage Payment Information CommunityAmerica
P.O. Box 809002
Kansas City, MO 64180-9002

 

Please mail deposits to: CommunityAmerica Credit Union, PO Box 15950, Lenexa, KS 66285-5950

Routing Number: 301081508

All written requests for information, disputes or notices of error must be submitted to: CommunityAmerica Credit Union Attention: Error Resolution, PO Box 15950, Lenexa, KS 66285-5950

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